Support

Go to Settings → Start Over. This resets your scores and medals but keeps your Credits and skins. Your old scores remain on the leaderboard under an anonymous name.

Go to Settings → Delete Account. This permanently removes your personal data. Your scores remain on the leaderboard under an anonymous name. Note: Credits and purchased skins are permanently forfeited and cannot be recovered after deletion.

Your account is tied to a unique identifier stored on your device. Data, Credits, and game progress may be permanently lost due to reinstallation, device changes, or technical issues. We are not obligated to restore lost progress, Credits, or items. You can try contacting us at support@wordtapper.com, but recovery is not guaranteed.

Credits are an in-app virtual currency earned through gameplay and optional rewarded advertisements. Credits have no cash value and cannot be withdrawn, traded, or transferred. They may be spent on cosmetic items such as skins within the app. Credit balances and earning systems may change at any time.

If your account has been suspended or banned, you may contact us at support@wordtapper.com to appeal. Appeals are reviewed at our sole discretion and we are not obligated to restore access. If a ban is lifted, previously forfeited progress or Credits may not be restored. Creating new accounts to circumvent a ban may result in termination of those accounts as well.

Super Mode unlocks automatically once you reach the score threshold in Classic Mode. Keep playing and it will unlock when you hit the required score.

A new challenge is available every day at midnight PST. Each day has a unique letter set and a separate leaderboard. You can play each daily challenge once.

Go to Settings → Rename. Names must be 3–13 alphanumeric characters. Renaming is limited to once every 30 days.

Report bugs through the app under Settings → Send Feedback. If you'd like to include screenshots, you can also email us at support@wordtapper.com.